Problem Solving & 8D + Human Factors + FOD Prevention + Counterfeit Parts Prevention + Safety Management System + Configuration Management (CM) & Notification of Change (NOC)

Problem Solving & 8D

8D (Eight Disciplines) is a disciplined step-by-step team-orientated problem-solving methodology which identifies and corrects the root causes of events as opposed to simply addressing their symptoms –

• Act rapidly to put immediate containment action in place to protect the customer

• Find and fix the root cause with a permanent corrective action on all current product

• Prevent the recurrence of the problem in the future by identifying and implementing preventive action anywhere possible within the organization

• Formally report on progress in a customer-agreed format

Human Factors (HF) in Manufacturing

We’ve all heard the excuse: “it’s down to human error” with the assumption that there’s nothing we can do about it. Human Factors (HF) focuses on understanding why human errors occur in manufacturing operations –

• selecting and using the appropriate 'model' to search for root cause(s)

• finding and proving the root cause(s)

• then implementing effective ‘controls’ (barriers) to prevent or mitigate the consequences of human errors using practical psychology and physical devices

FOD Prevention

FOD Prevention (AS9146:2022) provides comprehensive coverage of all matters relating to Foreign Object Debris and the potential Foreign Object Damage. During the course students will gain a full understanding of –

• AS9146:2017 and AS9100:2016 FOD-related requirements

• practical implementation strategies taken from industry sources (and NAS 412) to mitigate FOD risk using the most cost-effective solutions

Counterfeit Parts Prevention

Counterfeit parts pose a clear and present danger to organizations, their customers and the end-user of products – organizations need to be empowered to meet the challenge by taking preventive action now! Students will gain a full understanding for related standards and learn how to deploy effective processes to prevent or detect all types of counterfeit parts.

Safety Management System (SMS)

A Safety Management System (SMS) is an organized approach to managing safety, including the necessary organizational structures, accountabilities, policies, objectives and procedures. The requirement for a SMS has now been embodied into Part 21 regulations for organizations responsible for the type design (Sub J) and/or production (Sub G) of aeronautical parts and articles and it is anticipated that IA9100 will mandate processes for a SMS.

Students will learn how –

• safety practices and culture can affect the safety outcomes of the organization

• to design and deploy an effective SMS to meet regulatory and quality system requirements

Configuration Management (CM) & Notice of Change (NOC)

Configuration Management (CM) is the process of taking care of products by managing all aspects of the data surrounding them – including all the changes – throughout the product life cycle. CM corrects problems and shortens the time it takes to change versions and enables good management to avoid errors. ISO 10007 provides guidance on the use of CM within an organization.

Notification of Change (NOC) refers to a formal process used to communicate proposed changes to a product or system configuration within the supply chain. NOC is a critical component of CM, and AS9116 defines the common NOC requirements for the uniform submittal of change notifications and/or approval when contractually invoked.

Students will learn how to –

• interpret the guidance/requirements of ISO 10007 and AS9116

• manage processes, relationships and deliverables between different organizations in the product life cycle stages to avoid errors.