Problem Solving Methods (8D)

Problem Solving and 8D

– a systematic approach, structured into eight disciplines (8Ds), which focuses on the causes of problems as opposed to simply addressing their symptoms! Includes ‘Multiple-path’ 5-WHYs, Ishikawa Diagrams and Human Factors.

Effective corrective action for managers & process owners

– practical course focused on the resolution of NCRs (Nonconformity Reports) and CARs (Corrective Action Requests) in a timely and effective manner and understand how to monitor and ‘actively manage’ both QMS performance and process-level effectiveness (PEARs).

Human Factors & Countermeasures

– understand why human errors occur in manufacturing operations, select and use the appropriate ‘model’ to search for root cause(s), find and prove the human factor(s), then implement effective ‘countermeasures’ to prevent or mitigate the consequences of human errors to downstream operations or the customer.