Disciplined Problem Solving and 8D
– a systematic approach, structured into eight disciplines (8Ds), which focuses on the causes of problems as opposed to simply addressing their symptoms! Includes ‘Multiple-path’ 5-WHYs, Ishikawa Diagrams and Human Factors.
Effective corrective action for managers & process owners
– practical course focused on the resolution of NCRs (Nonconformity Reports) and CARs (Corrective Action Requests) in a timely and effective manner and understand how to monitor and ‘actively manage’ both QMS performance and process-level effectiveness (PEARs).
Design Failure Mode & Effects Analysis (DFMEA)
– understand how to apply risk-based thinking and risk management to product design and be able to use DFMEA 'scoping tools’ including: B-O-M, Block/boundary diagram, Interface matrix, Parameter diagram and Structure & Function Analysis.
Process Failure Mode & Effects Analysis (PFMEA) & Control Plans
– learn from scratch how to understand and apply risk-based thinking and risk management and be able to undertake value-adding Process PFMEAs and create effective Control Plans, with special reference to the aerospace and defence sectors.
Process control methods & SPC
– understand the statistical theory and is capable of implementing capability studies and process control charts (SPC – Statistical Process Control) and the training of operators.
Measurement Systems Analysis (MSA)
– appreciate the nature and types of variation present in measurement systems and learn how to conduct measurement system analysis (MSA) studies on ‘variable’ and ‘attribute’ gauges (GR&R) including visual/workmanship inspection.