Disciplined Problem Solving and 8D
– a systematic approach, structured into eight disciplines (8Ds), which focuses on the causes of problems as opposed to simply addressing their symptoms! Includes ‘Multiple-path’ 5-WHYs, Ishikawa Diagrams and Human Factors.
Effective corrective action for managers & process owners
– practical course focused on the resolution of NCRs (Nonconformity Reports) and CARs (Corrective Action Requests) in a timely and effective manner and understand how to monitor and ‘actively manage’ both QMS performance and process-level effectiveness (PEARs).
Design Failure Mode & Effects Analysis (DFMEA)
– understand how to apply risk-based thinking and risk management to product design and be able to use DFMEA 'scoping tools’ including: B-O-M, Block/boundary diagram, Interface matrix, Parameter diagram and Structure & Function Analysis.
Process Failure Mode & Effects Analysis (PFMEA) & Control Plans
– learn from scratch how to understand and apply risk-based thinking and risk management and be able to undertake value-adding Process PFMEAs and create effective Control Plans, with special reference to the aerospace and defence sectors.
Process Control Methods
– select appropriate control strategies and demonstrate their effectiveness through statistical analysis and qualify practitioners who will be ‘subject experts’ capable of implementing applicable methods and training operators.
Measurement Systems Analysis (MSA)
– appreciate the nature and types of variation present in measurement systems and learn how to conduct measurement system analysis (MSA) studies on ‘variable’ and ‘attribute’ gauges (GR&R) including visual/workmanship inspection.