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Documenting & Deploying a QMS/BMS

The requirement to adopt a ‘process approach’ when developing, implementing, auditing and maintaining a QMS dates back over two decades.

Nevertheless, few organizations have truly embraced the concept and have therefore failed to reap the benefits of systematically defining the unique interactions of their management processes focused on mission, vision and values.

Adopting a process approach combined with the PDCA cycle and risk-based thinking boosts effectiveness, prevents undesirable results and promotes sustainable continual improvement.

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