The requirement to adopt a ‘process approach’ when developing, implementing, auditing and maintaining a QMS dates back over two decades.
Nevertheless, few organizations have truly embraced the concept and have therefore failed to reap the benefits of systematically defining the unique interactions of their management processes focused on mission, vision and values.
Adopting a process approach combined with the PDCA cycle and risk-based thinking boosts effectiveness, prevents undesirable results and promotes sustainable continual improvement.
Introduction to quality management and ISO 9001-based standards
This introductory (e-Learning) course provides a practical explanation of quality management terminology, quality management systems, the structure of ISO 9001 and an introduction to sector standards based on ISO 9001 (AS9100 series, AQAP2110 & AQAP 2310, IATF16949).
Related aspects such as the 'core concepts', 'quality management principles' and the HLS structure of ISO 9001 are included. The applicability of ISO 9001 requirements and related business benefits are fully explored.
Documenting a QMS – using the process approach
This is a unique (e-Learning) Course includes everything TEC have learned from guiding over a thousand organizations through to ‘first-time’ certification (ISO 9001, AS9100, IATF 16949, etc.) over three decades.
After successfully completing all of the modules participants will be empowered to work with their colleagues to design and document their own unique QMS without the need to hire consultants!
Included are downloadable templates (in English) in MS Word, Excel and PowerPoint formats to streamline your work.