Programme overview
The aim of this unique and highly interactive 1-day course is to -
- provide students with a practical understanding of AS9100:2016 Rev D by relaing requirements to processes - rather than a clause-by-clause analysis
- explain the specific requirements relating to QMS 'effectiveness' - process-level, customer satisfaction and supplier perfomance
- appreciate the benefits of adopting the modern, visual process approach to QMS design and documentation
This training course is available as both an on-site event conducted at your site, and as a public event hosted at our training venue, The Woodland Grange Conference Centre, Leamington Spa, UK.
Virtual training is also an option should on-site or public training not be suitable. Please note, if you should choose virtual training, it is your responsibility to ensure that you have a constant high-speed Broadband connection which should ideally be connected to your router by cable and not Wifi to ensure maximum Broadband speed. Loss of your Broadband connection during virtual training may result in your inability to complete the course. However, you will automatically be moved to the next virtual session at no additional cost if this should occur. Video capability is required.
Programme details
Course topics include -
Understanding concepts, management principles, requirements and the QMS
- Fundamental terminology and concepts
- Quality management principles
- AS9100 QMS requirements
- The high level structure (HSL) related to AS9100 clauses
- Understanding QMS standards’ requirements
- The quality management system structure
Understanding the context of the organization
- Individual exercise – understanding the context of the organization
- Determining the ‘purpose’ of the organization
- Team exercise – purpose and strategic direction
- Understanding external and internal issues
- Determining external and internal issues
- Team exercise – external and internal issues
- Interested parties and their requirements
- Team exercise – interested parties/requirements
- AS9100:2016 and interested parties
- Scope of the quality management system
Understanding quality policy and quality objectives
- Understanding quality policy
- Team exercise – evaluating quality policy
- Example of an SME’s quality policy
- Communicating the organization’s quality policy
- Requirements relating to quality objectives
- Sources of an organization’s quality objectives
- Team exercise – evaluating quality objectives
- Management of quality objectives (P-D-C-A)
Understanding the process approach
- Identifying the QMS processes
- Individual exercise – generic ‘operation’ processes
- The sequence and interaction of QMS processes
- Team quiz – description of QMS processes
Ensuring processes conform to requirements and include necessary documentation
- Definition of a “process”
- Definition of a “procedure”
- QMS “documented information” requirements
- Class quiz – the need for documented procedures/processes?
- Understanding “documentation terminology”
- Process-related documented information
- Class quiz – relating operation processes to AS9100 requirements
- Team exercise – production documentation
Operation processes functioning under controlled conditions
- Generic operation processes
- Team exercise – understanding requirements
- Understanding “controlled conditions”
- Necessary “support” processes
- Identifying controlled conditions – turtle diagram
- Team exercise – identifying controlled conditions
Understanding and scoring process effectiveness
- Understanding process effectiveness
- Scoring the ‘effectiveness level’ of a process
- Understanding how CB’s audit “effectiveness”
- Team exercise – scoring process effectiveness
The OASIS database
- The OASIS database homepage
- Certified suppliers’ directory
Questions relating to the clauses of AS9100:2016 Rev D
Highly interactive open forum session: in-depth explanation the purpose and interpretation of each of the additional AS9100:2016 aerospace requirements added to ISO 9001:2015 - with examples of practical implementation strategies and highlighting of audit targets
Leadership (top management)
- ISO 9001:2015 requirements for leadership
- AS9100:2016 requirements for leadership
Who should attend
The course is suitable for management teams, process owners, internal auditors and supplier auditors who need to understand and interpret the AS9100:2016 requirements in a practical manner.
The course also provides the essential knowledge for students who are planning to enroll in our 5-day IRCA-certified AS9100 Lead Auditor (CQI/IRCA certified) course or our 2-day AS9100 Internal Auditor course.
Qualification
Individuals who successfully complete the course will -
- be better equipped to understand the meaning and purpose of the AS9100:2016 standard requirements
- be confident in knowing acceptable implementation strategies in the design and/or manufacturing environment
- identify conformity (audit) questions to test QMS processes
- identify risks and opportunities within the QMS
- identify weaknesses in QMS performance (e.g. quality and delivery), process-level effectiveness and management commitment
- be able to accrue (8) IRCA CPD points because of the highly structured nature of this course
- The organization will –
- be confident that their personnel understand the AS9100:2016 Rev D requirements – and how they apply to their own processes
- understand the importance of monitoring QMS performance and process effectiveness
- be able to identify key audit questions and know that the outcomes of their audits will meet the expectations of aerospace/defence industry customers and Certification Bodies
All participants will receive a training certificate containing the internationally-recognized TEC Transnational logo – confirming their understanding of the changed requirements.