Programme overview
The aim of this unique and highly interactive 1-day course is to -
- provide students with a practical understanding of AS9100:2016 Rev D by relaing requirements to processes - rather than a clause-by-clause analysis
- explain the specific requirements relating to QMS 'effectiveness' - process-level, customer satisfaction and supplier perfomance
- appreciate the benefits of adopting the modern, visual process approach to QMS design and documentation
This training course is available as both an on-site event conducted at your site, and as a public event hosted at our training venue, The Woodland Grange Conference Centre, Leamington Spa, UK.
Public Training: Individuals now have 2 options when purchashing public training. You can either register for our public course stand-alone, or you can purchase our public training package that includes our e-Learning: Introduction to quality management and ISO 9001-based standards
Our training + e-Learning package combines your public training attendance with pre-course e-Learning support. This is the ideal option for students who wish to ensure they are totally comfortable with the basic knowledge & understanding of a what Quality Management System (QMS) is and the basic structure/requirements of ISO 9001:2915.
e-Learning training: Should on-site or public training not be a suitable opion, then please see our e-Learning & Programmes page for more details
Programme details
Course topics include -
Understanding concepts, management principles, requirements and the QMS
- Fundamental terminology and concepts
- Quality management principles
- AS9100 QMS requirements
- The high level structure (HSL) related to AS9100 clauses
- Understanding QMS standards’ requirements
- The quality management system structure
Understanding the context of the organization
- Individual exercise – understanding the context of the organization
- Determining the ‘purpose’ of the organization
- Team exercise – purpose and strategic direction
- Understanding external and internal issues
- Determining external and internal issues
- Team exercise – external and internal issues
- Interested parties and their requirements
- Team exercise – interested parties/requirements
- AS9100:2016 and interested parties
- Scope of the quality management system
Understanding quality policy and quality objectives
- Understanding quality policy
- Team exercise – evaluating quality policy
- Example of an SME’s quality policy
- Communicating the organization’s quality policy
- Requirements relating to quality objectives
- Sources of an organization’s quality objectives
- Team exercise – evaluating quality objectives
- Management of quality objectives (P-D-C-A)
Understanding the process approach
- Identifying the QMS processes
- Individual exercise – generic ‘operation’ processes
- The sequence and interaction of QMS processes
- Team quiz – description of QMS processes
Ensuring processes conform to requirements and include necessary documentation
- Definition of a “process”
- Definition of a “procedure”
- QMS “documented information” requirements
- Class quiz – the need for documented procedures/processes?
- Understanding “documentation terminology”
- Process-related documented information
- Class quiz – relating operation processes to AS9100 requirements
- Team exercise – production documentation
Operation processes functioning under controlled conditions
- Generic operation processes
- Team exercise – understanding requirements
- Understanding “controlled conditions”
- Necessary “support” processes
- Identifying controlled conditions – turtle diagram
- Team exercise – identifying controlled conditions
Understanding and scoring process effectiveness
- Understanding process effectiveness
- Scoring the ‘effectiveness level’ of a process
- Understanding how CB’s audit “effectiveness”
- Team exercise – scoring process effectiveness
The OASIS database
- The OASIS database homepage
- Certified suppliers’ directory
Questions relating to the clauses of AS9100:2016 Rev D
Highly interactive open forum session: in-depth explanation the purpose and interpretation of each of the additional AS9100:2016 aerospace requirements added to ISO 9001:2015 - with examples of practical implementation strategies and highlighting of audit targets
Leadership (top management)
- ISO 9001:2015 requirements for leadership
- AS9100:2016 requirements for leadership
Who should attend
The course is suitable for management teams, process owners, internal auditors and supplier auditors who need to understand and interpret the AS9100:2016 requirements in a practical manner.
The course also provides the essential knowledge for students who are planning to enroll in our 5-day IRCA-certified AS9100 Lead Auditor (CQI/IRCA certified) course or our 2-day AS9100 Internal Auditor course.
Qualification
Individuals who successfully complete the course will -
- be better equipped to understand the meaning and purpose of the AS9100:2016 standard requirements
- be confident in knowing acceptable implementation strategies in the design and/or manufacturing environment
- identify conformity (audit) questions to test QMS processes
- identify risks and opportunities within the QMS
- identify weaknesses in QMS performance (e.g. quality and delivery), process-level effectiveness and management commitment
- be able to accrue (8) IRCA CPD points because of the highly structured nature of this course
- The organization will –
- be confident that their personnel understand the AS9100:2016 Rev D requirements – and how they apply to their own processes
- understand the importance of monitoring QMS performance and process effectiveness
- be able to identify key audit questions and know that the outcomes of their audits will meet the expectations of aerospace/defence industry customers and Certification Bodies
All participants will receive a training certificate containing the internationally-recognized TEC Transnational logo – confirming their understanding of the changed requirements.