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e-Learning: IATF 16949 Internal/Supplier Auditor Training

Programme overview

If you need to conduct effective internal IATF 16949 audits – then this is the e-Learning course for you!

This course is suitable for Internal Auditors and Supplier Auditors

TEC have packaged everything needed into this practical e-Learning course to ensure that participants will feel confident to plan, prepare, perform and report the results of audits based on IATF 16949 using an automotive ‘process-based approach’ including 'risk-based thinking' – in the same way as the Certification Bodies.

downloadable delegate notes are included with this e-Learning course

You will be learning how to audit using the supplemental IATF 16946 requirements (9.2.2.1 and 9.2.2.2) as well as the ISO 19011:2018 guidance in the same way as CB Auditors. Your competency will meet the requirements of 7.2.3 for internal auditors.

Programme details

Preamble

  • Prior knowledge

Introduction – audits and audit terminology

  • What is an audit?
  • Test: defining an audit
  • Auditing interested parties & their requirements
  • Quiz: QMS and interested parties' requirements
  • Types of QMS audits
  • Quiz: types of audit
  • Extent of internal audits
  • Auditing guidance
  • Quiz: internal audits and ISO 19011

Elements and activities of an audit

  • Audit objectives, scope and criteria
  • Quiz: audit objectives, scope and criteria
  • Audit activities and ‘targets’
  • Quiz: understanding audit objectives, purpose, scope and objective evidence

Understanding responsibilities for auditing

  • Role of the 'management representative'?
  • Internal auditor competence (knowledge & skills)
  • Private assignment: how to have your auditing skills evaluated

Understanding requirements for an audit program

  • Criteria for scheduling an audit programme
  • Justifying an audit programme
  • Quiz: understanding requirements relating to internal audits

Understanding the structure of a QMS

  • Organization purpose, strategic direction and scope
  • Quality objectives
  • Quality objectives and the P-D-C-A cycle
  • Quiz: understanding quality objectives
  • Responsibility for quality policy & quality objectives
  • Exercise: creating basic audit questions
  • Advisement: specimen audit questions

Understanding a 'process approach'

  • QMS processes
  • Quiz: understanding a QMS process
  • Describing process sequence & interaction
  • Test: evaluating descriptions of the sequence & interaction of processes
  • Understanding process planned arrangements
  • Quiz: matching a process with its purpose
  • Understanding process controlled conditions
  • Test: identifying the ‘limbs’ of a Turtle diagram
  • Sources of process-based audit questions
  • Audit questions for Inputs/Activities/Outputs will be specific to each operation process

Understanding requirements

  • Standard requirements relating to QMS processes
  • Quiz: operation processes
  • _ Quiz: support (resources/assets)_
  • Quiz: ancillary processes
  • Understanding standard ‘minimum’ requirements
  • Quiz: applicability of requirements as audit criteria
  • Understanding ‘applicable’ requirements
  • Quiz: applicability of IATF 16949 requirements
  • Private study: the QMPs & core concepts

Locating and understanding IATF 16949 requirements

  • Locating standard requirements
  • Understanding the structure of IATF 16949
  • Quiz: locating IATF 16949 requirements
  • Requirements for OPERATION processes
  • Quiz: locating IATF 16949 clauses applicable to operation processes
  • Requirements for SUPPORT (resources/assets)
  • Quiz: locating Table of Contents applicable to support (resources/assets)
  • Requirements for ANCILLARY processes
  • Quiz: locating IATF 16949 applicable to ancillary processes
  • Requirements for monitoring
  • Quiz: locating requirements for monitoring
  • Where are we now? ~ progress review

Overview of the audit process

  • Elements of an audit
  • Audit scope and criteria
  • Test: audit scope and audit criteria
  • Audit objectives and purpose
  • Test: audit objectives and audit purpose

Developing an audit program

  • Requirements for the audit program
  • Quiz: requirements for an internal audit program
  • Responsibility for the internal audit program
  • Auditor competence
  • Internal auditor selection
  • Test: internal auditor qualities

Audit planning

  • Audit planning and leadership
  • Planning considerations
  • Identifying ‘audit trails’
  • Private study: identifying a 'value-stream' audit trail
  • Advantages of following an audit trail
  • Different audit methods
  • Exercise: identifying different audit methods
  • Remote auditing
  • Document review
  • Understanding documented information
  • Quiz: mandatory documented processes

Introduction to sources of questions

  • Identifying people to audit
  • Identifying people-related audit criteria
  • Exercise: mapping QMS topics to IATF 16949 clauses

Developing effective audit questions

  • Basic elements of audit questions
  • Turning requirements into audit questions
  • Exercise: audit questions from IATF 16949 requirements
  • Advisement - specimen audit questions
  • Format and style of audit questions
  • Exercise: turning closed questions into open questions
  • Advisement - specimen open questions

Preparing work documents

  • Formulating audit questions for planned arrangements
  • Quiz: sources of audit criteria
  • Operation processes – planned arrangements
  • Exercise – creating audit questions for an operation process
  • IATF 16949 audit checklist
  • Ancillary processes – planned arrangements
  • Exercise – sequencing audit questions for an ancillary process
  • Formulating audit questions for controlled conditions
  • Exercise: Relating resource clauses to Turtle diagram 'limbs'
  • Formulating audit questions for risk-based thinking
  • Exercise: operation process risks, things to look for
  • Formulating audit questions for top management
  • Exercise: developing audit questions for top management
  • Advisement: ideas for top management audit questions
  • Formulating audit questions for quality policy
  • Quiz: auditing quality policy requirements
  • Formulating audit questions for continual improvement
  • Quiz: auditing continual improvement using the P-D-C-A cycle
  • Creating an audit work document
  • You’re now equipped and ready to undertake the audit!

Conducting an opening meeting

  • Purpose & agenda items
  • Exercise: creating an opening meeting agenda

Identifying evidence and taking samples

  • The ‘evidence-based approach’ to auditing
  • Audit sample size determination
  • Quiz: choosing an appropriate sample focus (operators)
  • Quiz: choosing an appropriate sample criteria (POs – purchase orders)
  • Quiz: choosing an appropriate sample size (FAIRs – First Article Inspection Reports)

Managing interviews & recording evidence

  • Reminder: auditor questioning techniques
  • Building rapport with the auditee
  • Don’t be intimidated by top management!
  • Collecting and recording objective evidence

Evaluating objective evidence & interview information

  • Evaluating the audit evidence
  • Criteria for determining nonconformities
  • Test: determining a nonconformity against an IATF 16949 clause
  • Dealing with recurring nonconformities
  • Beware of ‘observations’ or ‘OFIs’
  • Test: dealing with auditee disagreements
  • Communicating during audit

Creating effective NCRs (nonconformity reports)

  • Format and contents of an NCR
  • Specimen NCR
  • Test: legitimacy of an NCR
  • Test: understanding & locating elements of an NCR
  • Recording multiple instances of nonconformities on one NCR
  • Test: identifying a nonconformity and creating an NCR
  • Advisement: specimen (acceptable) NCRs #1 & #2
  • Grading NCRs

Auditing unanticipated situations

  • Adding questions during an audit
  • Exercise: creating ad hoc audit questions
  • Specimen audit questions

Preparing for and managing the closing meeting

  • Reviewing the audit findings
  • Agreeing the audit conclusions
  • Conducting closing meeting
  • Exercise: creating a closing meeting agenda

Reporting the audit results

  • Creating an audit report
  • Exercise: creating an audit report

Conducting audit follow-up

  • Auditor and auditee responsibilities
  • Recording the results of corrective actions
  • Auditing and evaluating nonconformity & corrective action
  • Test: categorizing root causes using 'cause-codes' criteria
  • Reviewing and evaluating resulting corrective actions
  • Verify corrective actions
  • Quiz: evaluating corrective actions

Programme benefits

The benefits of e-learning are numerous; not only are they extremely cost-effective but they provide students with convenience and flexibility as they embark on their learning journey. You can complete your training whenever and wherever you want, and at your own pace.

Companies do not have to tie-up entire teams at the same time as is the case with conventional classroom-based training.

Buy now

Buy e-Learning: IATF 16949 Internal/Supplier Auditor Training

The course is delivered as an online e-Learning module via the TEC Transnational Ltd learning platform - personalised for learners. Set the number of learners and provide their email addresses at the checkout.

e-Learning: IATF 16949 Internal/Supplier Auditor Training

£295

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