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Team Leader Development Program - Face to Face

Our face-to-face training can be provided at our training venue or in-company at your site.
Enquire for in-company training

Course overview

Teamwork is vital to the success of any organization, but unfortunately groups of people won’t always work well together!

This is where Team Leaders step in –

  • helping to keep their teams focused, motivated, and actively engaged

  • playing an important part in problem solving and deploying and sustaining improvement plans

A team leader is someone who provides guidance, instruction, direction and inspiration to a group of other individuals (the team) for the purpose of achieving a key result or group of aligned results (e.g. KPIs & Targets).

A good team leader is focused on the achievement of goals and is expected to provide guidance, mentoring, instruction and support to their team. They listen constructively to team members and to the organization’s managers to ensure that efforts are focused on achieving and sustaining desired results.

TEC’s practical Team Leader Development Program is delivered as five 1-day training sessions - each of which can be selected separately or as a 5-day program. It’s a “pick-and-mix” offer for you to choose. The training sessions progressively develop and improve leadership skills to enhance effectiveness within the team and organisation, enabling new team leaders to step-up to their new responsibilities.

All training sessions may be delivered at TEC’s Training Venue or on-site at your premises. Because of the interactive nature of the sessions, we can accommodate up to 10 learners per session -

  1. The role of a Team Leader

  2. Effective Communications

  3. Effective Planning

  4. Operational Performance

  5. Problem identification and resolution

Full details of each 1-day course are given below –

Course details

Day 1 - The Role of a Team Leader

  • What is a Team/Group Leader?

  • Understanding different leadership styles

  • What are you like? – DiSC personal profile system

  • What are teams like? – Belbin ‘team roles’ profile system

  • Action centred Group Leadership – John Adair’s approach

  • How to be an effective Group Leader

  • Looking after safety for yourself and others (PPE)

Day 2 - Effective Communications

  • Key communication skills

  • Communicating for impact

  • Leading and managing meetings

  • Delegation

  • Emotional Intelligence (EI)

  • Managing conflict in a team

  • Departmental visual management techniques

  • Team Boards & Story Boards

Day 3 - Effective Planning

  • Methods of planning, monitoring and developing with the team

  • Kano analysis – Hoshin Kanri

  • Project/task selection – making the business case

  • Activity scheduling and CPA (Critical Path Analysis)

  • Organizing and managing the team

  • Forming - Storming - Norming – Performing - Adjourning

  • Getting the best from individuals and the team

  • CSIP – continuous sustainable improvement plan

  • Team Charters and Project (Task) Charters

  • Managing change

  • Lewin’s change management model

  • Kubler-Ross’s change curve

  • Training and development

  • Essential Lean Manufacturing tools for Team Leaders

Day 4 - Operational Performance

  • Monitoring performance

  • Understanding KPIs and SMART KPIs

  • Determining measurables – Generic ‘benchmark’ measurables

  • Measuring, analysing and boosting performance

  • Genba and Ohno’s chalk-circle

  • Value Stream Mapping, String Diagrams and Process Diagrams

  • Time and motion study

  • Standard work/job – Visual work instructions

  • Improving performance of the work team

  • Strategies for increasing individual engagement

  • The ten C’s of individual engagement

Day 5 - Problem identification and resolution

  • Problems, their effects and causes

  • Introduction to A3 thinking and A3 problem solving

  • Disciplined problem solving

  • Generic disciplined problem solving process

  • Case study: “Rusty seat retaining pins”

    • Grasp the situation – Identify and verify the root cause

    • Devise the countermeasure – Formulate the implementation plan

    • Create a follow-up plan – Discuss with affected personnel

    • Obtain approval – Execute the implementation plan

    • Execute the follow-up plan – Establish process standard

  • A3 problem solving and reporting

  • Overview of the A3 report

    • Background – Current condition – Goal (or Target) – Root-cause analysis

    • Countermeasures – Effect confirmation – Follow-up actions

  • Reviewing problem-solving A3 reports – Examples of A3 reports

  • Other problem solving methodologies: 8D and QOS/BOS

The Team Leader Development Programme is available as both an onsite event conducted at your facility, or you can attend our Public Course hosted from The Woodland Grange Conference Centre in Leamington Spa. Delegates can choose to attend individual sessions or they can opt in for the full programme.

It can also be delivered for a Supplier Chain Group – hosted by a ‘Parent’ customer organization.

Who should attend

The course was developed specifically for aerospace, defence, automotive, motorsport and rail organizations and their supply chains. The course is targeted at groups of individuals who are being earmarked as Team Leaders and future managers.

Deliverables & benefits

Benefits for the individual:

This specialist programme is an important step in career development. It provides essential team leadership skills to those who are newly promoted to the role - with special reference to the expectations of the aerospace, defence, automotive, motorsport and rail industries.

Individuals who successfully complete the programme will be able to -

  • Set team and personal goals that align to performance indicators

  • Model values and attitudes that align to your organisation

  • Apply good process in decision making

  • Manage time effectively and efficiently

  • Practice ‘active listening’ and ‘active management’

  • Set up effective lines of communication within the team

  • Plan to lead positive change

  • Delegate effectively for quality and timely results

  • Appreciate and utilise team member's strengths

Benefits for the organization:

Be confident in knowing that your Team Leaders have all of the industry-specific skills expected by customers, and are able to provide the leadership and support to their colleagues. Specific benefits include -

  • Grow capability in your organisation and teams

  • Increased consistency in leadership skills

  • Reduced waste and increased efficiencies

  • Improved communication skills within teams


Enquire about Team Leader Development Program - Face to Face

Larger teams might benefit from our in-house courses. Fill out the form below and we will contact you with further details.

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