Course overview
The UK MOD now, as a minimum, only place contracts with suppliers who can demonstrate that they have a QMS appropriate for the products or services being acquired – in many instances this requires a certified QMS!
Primary standards are expressed in the NATO AQAPs (AQAP-2110 or AQAP-2310) which add supplemental requirements to ISO 9001 or AS9100 respectively.
Whichever AQAP is invoked for a particular MoD/NATO contract, the supplier must demonstrate capability to deliver a product that conforms to contract requirements. This is achieved by submission of a ‘contract-specific’ Quality Plan, in accordance with AQAP 2105 and DEFCON 602A or DEFCON 602C whenever third-party ISO 9001 or AS9100 certification is demanded.
AQAP 2105 (NATO Requirements for Quality Plans)
This practical 2-day ‘face-to-face’ course takes learners through each of the AQAP-2105 requirements and provides explanations and implementation guidance along with and specimen contents of an effective Quality Plan.
Available as a public course or in-house at your premises – Enquire
The wider pre-contractual quality criteria are included along with advice on doing business with defence and how to access lucrative UK MoD contract opportunities.
This course is part of TEC’s comprehensive AQAP training program which includes over a dozen empowerment courses.
Course details
Quality Plans, AQAP-2105 and ISO guidelines
Requirements and guidelines AQAP-2105 and ISO 10005
Download a free copy of AQAP-2105 and Guidance
What is a quality plan?
What is the purpose of a quality plan?
Acquirer~Supplier~External Provider
Requirements and compliance of a quality plan
Exercise: Explaining a quality plan to colleagues
Format of UK MOD contracts (Model Services Contract Guidance/Specimen)
Need for a deliverable QP – DEFCON 602 (A, B & C)
Quiz: Quality plan related documents
Summary of DEFCON 602(A, B & C) QP requirements
The wider pre-contractual quality criteria
Doing Business with Defence
UK MOD Contract Opportunities – potential business!
Defence Sourcing Portal – simple registration!
Doing Business with the UK Ministry of Defence (MoD)
Knowledge in Defence (KiD) & Quality in your Pocket
The MOD policy for quality – GAI
Contract activities referenced in JSP 940 and KiD
Contract activities at key stages
The ISO 9000:2015 guidance document
Exercise: Important documents, websites and video
The ISO QMP document
Exercise: Rate your organization using the QMPs
AQAP-2110 and AQAP-2310 documents
AQAP-2310 (5.4.1.1 – 1. & 3.) Quality Plan
AQAP-2310 (5.4.1.1 – 2.) Quality Plan
AQAP-2310 (5.4.1.1 – 2.) Specimen contents
The ‘CHAPTERS’ of AQAP-2105
CHAPTER 1 – Introduction
1.1General
1.1 Explanation and guidance
1.2 Purpose
1.2 Explanation and guidance
1.3 Applicability
1.4 References (documents and standards)
1.5 Definitions (ISO 9000, AQAP-2310, AQAP-2110 and AQAP-2210)
1.6 Acronyms
Quiz: Quality plan related acronyms
CHAPTER 2 – Requirements
2.1 Compliance
Contract-specific Quality Plan
CHAPTER 3 – Establishment process of the quality plan
3.1 (3.1.1) PREPARATION
Definitions: Key and Critical Characteristics (Items)
Quiz: Key and Critical Characteristics (Items)
3.1 Explanation and guidance
3.1 (3.1.2 – 3.1.3) PREPARATION
3.1.2 – 3.1.3 Explanation and guidance
AS9145 phases for a ‘generic’ organization
Exercise: AS9145 guidance for QP phases
3.1 (3.1.4 – 3.1.5) PREPARATION
3.1.4 – 3.1.5 Explanation and guidance
3.2 (3.2.1 – 3.2.2) APPROVAL/SUBMISSION
3.2.1 – 3.2.2 Explanation and guidance
3.3 (3.3.1 -3.3.2) IMPLEMENTATION
3.3.1 – 3.3.2 Explanation and guidance
3.4 (3.4.1 – 3.4.2) REVIEWS, REVISIONS AND CHANGE CONTROL
3.4.1 – 3.4.2 Explanation and guidance
3.4 (3.4.3 – 3.4.4) REVIEWS, REVISIONS AND CHANGE CONTROL
3.4.3 – 3.4.4 Explanation and guidance
Exercise: Confirm awareness of the key QP stages
CHAPTER 4 – Content of the quality plan
Quality Plan (QP) overview
Content of the quality plan (AQAP-2105 CHAPTERS)
Compliance of the quality plan
Specimen content of the quality plan (extended session)
4.1 General
4.1 Specimen contents
4.2 Project description
4.2 Specimen contents
Exercise: Format and contents of your quality plan
4.3 Acronyms, abbreviations and definitions
4.3 Specimen contents
4.4 QUALITY MANAGEMENT SYSTEM ACTIVITIES
4.4 Specimen contents
4.4.1 Processes (general requirements)
4.4.1 Specimen contents
Specimen description of QMS activities and their controls
4.4.2 Documentation requirements
4.4.2 Specimen contents
4.5 REFERENCED DOCUMENTS (4.5.1 – 4.5.2 – 4.5.3)
4.5 Specimen contents (4.5.1 – 4.5.2 – 4.5.3)
Exercise: QMS activities and their controls
4.6 ACCESS TO SUPPLIER AND EXTERNAL PROVIDERS AND SUPPORT FOR GQA ACTIVITIES
4.6 Specimen contents
Exercise: External provider flow-down, access & audit
4.7 ORGANIZATION ROLE, RESPONSIBILITIES AND AUTHORITIES (4.7.1 – 4.7.2)
4.7 (4.7.1 – 4.7.2) Specimen contents
Specimen: Organizational structure, roles, responsibilities, and authorities
Specimen: Necessary competence (Job descriptions)
Specimen: Evidence of competence (Training records/Skills matrices)
Exercise: Roles, responsibilities and authorities
4.8 RISK MANAGEMENT
4.8 Specimen contents
Ranking risk – (S), (O) & (D)
Exercise: Risk management and assessment criteria
4.9 SUPPORT (4.9.1 – 4.9.2)
4.9 (4.9.1 – 4.9.2) Specimen contents
Specimen: Turtle Diagram for process support
Exercise: Resource and support management
4.10 OPERATION ~ 4.10.1 Operational planning and control
4.10 (4.10.1) Specimen contents – Compliance matrix
4.10 (4.10.1) Specimen contents
Exercise: Operational planning and control processes
4.10.2 Configuration management
Explaining configuration and configuration management
Importance of configuration and configuration management
4.10.2 Specimen contents
Exercise: Deployment of configuration management
4.10.3 Customer communications
4.10.3 Specimen contents – customer communications
4.10.3 Specimen contents – key personnel
4.10.4 Determining the requirements related to products
Determining requirements for the products/services (key pointers)
4.10.4 Specimen contents
Exercise: Customer communications and contract review
4.10.5 Design and development controls
4.10.5 Specimen contents
Exercise: Design and development controls
4.10.6 Dependability
NATO Dependability Management (related guidance publications)
Dependability disciplines (IEC 60300 series standards)
4.10.6 Specimen contents
Exercise: Dependability the six ’dimensions’)
4.10.7 Control of externally provided processes, products and services
4.10.7 Specimen contents
Exercise: Control of supply chain involved in contract
4.10.8 Control of production and service provision
4.10.8 Specimen contents
Exercise: Control of operation & ‘special’ processes
4.11 (4.11.1 – 4.11.2) RELEASE OF PRODUCTS
AQAP-2131 – NATO Quality Assurance Requirements for Final Inspection and Test
4.11.1 Specimen contents
Definition and examples of certificate of conformity
Exercise: Release of products, nonconforming products and concessions
4.12 (4.12.1 – 4.12.2) IMPROVEMENT
4.12 (4.12.1) Specimen contents
4.12 (4.12.2) Specimen contents
Exercise: Improvement – CI and corrective action
4.13 PERFORMANCE EVALUATION
4.13 (4.13.1) Specimen contents
4.13 (4.13.2) Specimen contents
Focus on KPIs data, monitoring & analysis
4.13 (4.13.3) Specimen contents
Exercise: Performance evaluation
CHAPTER 5 SOFTWARE PROJECT QUALITY PLAN
NATO Guidance on the use of AQAP-2210 NATO supplementary software quality assurance requirements to AQAP-2110 or AQAP-2310
CHAPTER 5 Specimen contents
Course feedback
Extended Q & A session
Who should attend
TEC’s e-Learning empowerment course is aimed at quality professionals, managers and consultants who need to develop and document Quality Plans in compliance with AQAP-2105 –
understand the terminology
interpret the requirements
review specimen contents and templates
be aware of the wider pre-contractual quality criteria
know how to do business with defence and how to access lucrative UK MoD contract opportunities
This practical e-Learning course is highly interactive and uses Quizzes and Exercises to achieve the above objective and conform personal understanding of the principles and practices involved.
Deliverables & benefits
TEC have been providing training courses and examinations for the UK MOD for over two decades. We are also an ELCAS Learning Provider.
TEC’s 2-day Quality Plans – AQAP 2105 provides a practical understanding of AQAP-2105 requirements so that participants will feel confident to design and document effective Quality Plans in compliance with AQAP-2105 and contract-specific requirements.