Course overview
The purpose of this 1-day introductory (White Belt) course is to –
provide a succinct explanation of the principles and practices of Six Sigma
demonstrate, using practical examples and basic statistical analysis, how the DMAIC process can identify problems and provide solutions
During this course, it will be explained how adopting six sigma boosts not only the organization’s growth but it gives the advancement to an individual’s career. Organizations today are looking for the six sigma certified professionals for improving their quality of service.
Professionals trained in Six Sigma guidelines acquire certain skills and knowledge of tools helpful in identifying the improvement areas. Improvisation and learning are a continuous process, and it never stops rather it helps in improving the existing process and to lay down a strong foundation for the new developing process. Thus, gives an opportunity to the employees to explore their potential and growth along with the organization’s growth.
Course details
The 1-day syllabus includes the following topics –
Introduction & course objectives
To provide a succinct explanation of the principles and practices of Six Sigma
To demonstrate, using practical examples and basic statistical analysis
Understanding the basics of Six Sigma
Six Sigma methodology
Six Sigma statistical/quality tools
Class questions
The five main principles of Six Sigma
Customer satisfaction/retention and increased profits
History of Six Sigma
Benefits of Six Sigma to your organisation – projects!
Six Sigma – project orientated
Six Sigma – project ‘success’ measures
Deliverables of a Six Sigma Project
Nature of a Six Sigma project
Examples: Six Sigma project targets and impacts
Class exercise
Problem and Goal statements
Examples: Problem statements ~ Goal statements
Class exercise
Problem definition
Defining the VOC (voice of the customer)
Class exercise
Identifying the CT‘X’ (Critical To Something) metrics
Stratification – example (Pizza delivery)
Stratification – Q, C, D & R examples
Class exercise
Guidelines for ‘winning’ projects
Six Sigma – Building the business case
Examples: Business cases
Class exercise
Six Sigma – Project Charter
Documenting a Project Charter
Project charter Do’s and Don'ts
Class exercise
The Six Sigma D-M-A-I-C phases
The five phases of Six Sigma
Sequence/deliverables of DMAIC phases
Define, Measure and Analyse phases
Improve and Control phases
Basic statistical analysis
Importance of data – and definitions usage
Different types of measurement and data
Data collection (data sheets) & Basic statistics
Example: Machining shaft diameters
Run Chart – Histogram
Why ‘bell-shaped’? – Normal Distribution
Exercise: Descriptive Statistics
Exercise: Analysis of the data
Summary / Q&A Session
What are your reactions to the data analysis?
Steps to attain statistical control and process capability
Progress with the Six Sigma phases
Roll-up – questions & answers
Who should attend
Participants are typically Top management, Team Leaders, Continuous Improvement Champions and Quality Professionals.
Deliverables & benefits
On successful completion of the course participants will be presented with a Training Certificate containing the TEC Transnational logo.