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AQAP-2110 & AQAP-2310 – Management orientation session - Face to Face

Our face-to-face training can be provided at our training venue or in-company at your site.
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Course overview

AQAP-2110:2016 and AQAP-2310:2022 contain NATO’s (and the UK MOD's) quality assurance requirements for design, development and production –

  • AQAP-2110:2016 includes the (applicable) requirements of ISO 9001:2015

  • AQAP-2310:2022 includes the (applicable) requirements of AS9100:2016

The first “IA” standard will be “IA9137 Guidance for the Application of AQAP 2110 within a 9100 Quality Management System” – jointly developed by NATO and industry representatives embodying AQAP-2110-SRD.2

These AQAPs mandate that a QMS (Quality Management System) be established, documented, applied, maintained, assessed & improved and evaluated, in accordance with all their requirements.

Compliance with AQAP-2110 or AQAP-2310 is vitally important for organizations wanting to bid for MOD or NATO contracts

The initial session is focused on how to do business with defence, how to sell to government and how to register on the Defence Sourcing Portal. You will also learn how to identify the MoD’s major suppliers and how to work at a sub-contract level

This key session is focused on how to do business with defence

AQAP-2110 and AQAP-2310 contain minimum requirements which, if applied appropriately, provide confidence in a supplier organization’s capability to deliver products that conform to MOD and/or NATO Organisations (i.e. the Acquirer) contract requirements.

TEC’s unique 1-day orientation session is aimed at top management and other managers who need to –

  • understand the terminology

  • learn how to do business with defence

  • interpret the requirements

  • assess if existing QMS processes meet the requirements

  • identify actions to address any shortcomings

The practical 1-day course is highly interactive and uses individual/team exercises, workshops and quizzes to achieve the above objectives.

Our public course includes Tea/Coffee breaks and 5-course Lunch(!) with ample time for networking and discussions.

The course timings are 08:30 – 17:00

This course is part of TEC’s comprehensive AQAP training program which includes twelve empowerment courses

Course details

The course is divided into Sessions covering the following topics –


  • Welcome

  • Background

  • Course teams and team exercises

  • Session contents

  • Course rules

Doing business with defence + Defence Sourcing Portal

  • How (UK) defence works

  • Doing business with defence – Opportunities for businesses

  • Selling to government – SME guide

  • MOD Contract Opportunities – potential business!

  • Defence Sourcing Portal – simple registration!

  • Team quiz: doing business with defence?

NATO, AQAP, NATO standardization & MoD requirements

  • NATO AQAP (standards) and MoD requirement

  • NATO standardization

  • Quality in your Pocket (Tim Rowntree & Dave Thomas)

  • Team quiz – NATO, AQAP, NATO standardization & MoD requirements

GQA, GAI, JSP 940 and the complete acquisition cycle

  • Class question: why understand Government Quality Assurance?

  • The framework in which the MOD have to operate – GQA

  • Team quiz – Acronyms and Terms & Definitions

  • Government Quality Assurance (GQA)

  • The Governance, Assurance and Improvement (GAI) Model

  • GAI defined

  • The MOD (and across NATO) policy for quality – GAI

  • JSP 940 complete acquisition cycle – MOD

  • JSP 940 complete acquisition cycle – MOD + your involvement

  • Team quiz – understanding NATO (MOD) acquisition principles

  • Ancient words of wisdom – still true today!

  • MOD’s and their suppliers’ Quality Policy – role of the QMPs

  • Team exercise – benchmarking your Quality Policy using the QMPs

  • Key Performance Indicator for Supplier Quality

  • KPI for Quality – defined & explained

  • Evaluation criteria tables

  • KPI for Quality – evaluation/response

AQAP Selection Guidance

  • Purpose and applicability (AQAP-4107-SRD.2)

  • Accessing NATO’s AQAP standards

  • NATO Standardization Office (NSO)

  • ISO 9001~AQAP-2110 and AS9100~AQAP-2310

  • Organization AQAP selection – AQAP-4107-SRD.2

  • Team exercise – selecting the appropriate AQAP

Chapter 1 – Introduction

  • What your organization needs to do

  • Class quiz – ‘applicable’ requirements to satisfy the contract

  • Why your organization needs to do it

  • Team exercise – why is AQAP-2110/23120 now a requirement?

  • AQAP-2110 and AQAP-2310 documents (Requirements/Guidance)

AQAP-2110 & AQAP 2310 QMS requirements

  • 4.1 Applicability of ISO 9001/AS9100 requirements – the QMS

  • 4.2 Quality Management System and its Processes

  • Team exercise – meeting ‘basic’ ISO 9001 QMS requirements

  • Example: QMS operational processes (sequence & interactions)

  • 4.3 Access to Supplier and External Providers and Support for GQA Activities

  • 5.2.1 Risk Management {6.1 (8.1 + 8.4.1)}

  • Questionnaire – identifying programme/contract risk

AQAP-2110 & AQAP 2310 organization requirements

  • 5.3.1 Infrastructure {7.1.3}

  • 5.3.3 Competence {7.2}

  • 5.3.4 Awareness {7.3}

  • Team quiz – Infrastructure, Competence and Awareness

  • 5.4.1 Operational planning and control {8.1}

  • Team quiz – Operational planning and control

  • Quality Plan

  • QP solution compliance matrix

  • Configuration Management

  • Configuration Management (CM) requirements

  • Configuration Management Plan (CMP)

  • ISO 9000:2015 definitions

  • 5.4.5 Dependability

  • Dependability disciplines (IEC 60300 series standards)

  • _Team quiz – Quality Plan, Configuration Management and Dependability

  • Reminder: focus of this management orientation session

  • Exclusions from this management orientation session

AQAP-2110 & AQAP 2310 products, nonconformities, and corrective actions requirements

  • 5.4.8 Identification and traceability {8.5.2}

  • 5.4.10 Preservation {8.5.4}

  • 5.4.11 Release of products {8.6}

  • AQAP-2131 – NATO Quality Assurance Requirements for Final Inspection and Test

  • Example of a Certificate of Conformity (COC)

  • 5.4.12 Control of nonconforming products {8.7}

  • 5.6.1 Nonconformity and corrective action {10.2}

  • Team quiz – product quality related requirements

AQAP-2110 & AQAP 2310 top management requirements

  • 5.1.1 Organizational roles, responsibilities and authorities [5.3]

  • Team exercise – leadership and management representative

  • 5.4.2 Customer communications [8.2.1]

  • 5.5.1 Customer satisfaction [9.1.2]

  • Team quiz – processes for customer communications and customer satisfaction

Internal audit and Management review requirements

  • 5.5.2 Internal audit {9.2}

  • Management Review Input {9.3.2}

  • Management Review Output {9.3.3}

  • Team exercise: management review

Things to do – Projects

  • Prioritized projects

  • Team exercise – things to do to ensure AQAP-2110/2310 conformity

Extended Q & A Session

Who should attend

Top management and other managers who need to understand the AQAP terminology and interpret the requirements – with special reference to those requirements that apply to management.

For marketing and sales personnel, an explanation of how NATO and the MOD operate is provided, which includes their commercial arrangements and an introduction to related standards and publications. The MOD’s policies and processes associated with their acquisition process are examined in detail.

The course is also beneficial to individuals who need to facilitate self-assessments necessary to provide the objective evidence of AQAP-2110 or AQAP-2310 compliance.

Deliverables & benefits

TEC have been providing training courses and examinations for the UK MOD for over a decade. We are also an ELCAS Learning Provider.

TEC’s 1-day Management orientation session will provide a practical understanding of both AQAP-2110 and AQAP-2310 requirements so that participants will feel confident to undertake ‘high-level’ self-assessments and identify major projects to achieve AQAP-2110 or AQAO-2310 conformity.


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