Course overview
AQAP-2110:2016 and AQAP-2310:2022 contain NATO’s (and the UK MOD's) quality assurance requirements for design, development and production –
AQAP-2110:2016 includes the (applicable) requirements of ISO 9001:2015
AQAP-2310:2022 includes the (applicable) requirements of AS9100:2016
The first “IA” standard will be “IA9137 Guidance for the Application of AQAP 2110 within a 9100 Quality Management System” – jointly developed by NATO and industry representatives embodying AQAP-2110-SRD.2
These AQAPs mandate that a QMS (Quality Management System) be established, documented, applied, maintained, assessed & improved and evaluated, in accordance with all their requirements.
Compliance with AQAP-2110 or AQAP-2310 is vitally important for organizations wanting to bid for MOD or NATO contracts
The initial session is focused on how to do business with defence, how to sell to government and how to register on the Defence Sourcing Portal. You will also learn how to identify the MoD’s major suppliers and how to work at a sub-contract level
This key session is focused on how to do business with defence
AQAP-2110 and AQAP-2310 contain minimum requirements which, if applied appropriately, provide confidence in a supplier organization’s capability to deliver products that conform to MOD and/or NATO Organisations (i.e. the Acquirer) contract requirements.
TEC’s unique 1-day orientation session is aimed at top management and other managers who need to –
understand the terminology
learn how to do business with defence
interpret the requirements
assess if existing QMS processes meet the requirements
identify actions to address any shortcomings
The practical 1-day course is highly interactive and uses individual/team exercises, workshops and quizzes to achieve the above objectives.
Our public course includes Tea/Coffee breaks and 5-course Lunch(!) with ample time for networking and discussions.
The course timings are 08:30 – 17:00
This course is part of TEC’s comprehensive AQAP training program which includes twelve empowerment courses
Course details
The course is divided into Sessions covering the following topics –
Preamble
Welcome
Background
Course teams and team exercises
Session contents
Course rules
Doing business with defence + Defence Sourcing Portal
How (UK) defence works
Doing business with defence – Opportunities for businesses
Selling to government – SME guide
MOD Contract Opportunities – potential business!
Defence Sourcing Portal – simple registration!
Team quiz: doing business with defence?
NATO, AQAP, NATO standardization & MoD requirements
NATO AQAP (standards) and MoD requirement
NATO standardization
Quality in your Pocket (Tim Rowntree & Dave Thomas)
Team quiz – NATO, AQAP, NATO standardization & MoD requirements
GQA, GAI, JSP 940 and the complete acquisition cycle
Class question: why understand Government Quality Assurance?
The framework in which the MOD have to operate – GQA
Team quiz – Acronyms and Terms & Definitions
Government Quality Assurance (GQA)
The Governance, Assurance and Improvement (GAI) Model
GAI defined
The MOD (and across NATO) policy for quality – GAI
JSP 940 complete acquisition cycle – MOD
JSP 940 complete acquisition cycle – MOD + your involvement
Team quiz – understanding NATO (MOD) acquisition principles
Ancient words of wisdom – still true today!
MOD’s and their suppliers’ Quality Policy – role of the QMPs
Team exercise – benchmarking your Quality Policy using the QMPs
Key Performance Indicator for Supplier Quality
KPI for Quality – defined & explained
Evaluation criteria tables
KPI for Quality – evaluation/response
AQAP Selection Guidance
Purpose and applicability (AQAP-4107-SRD.2)
Accessing NATO’s AQAP standards
NATO Standardization Office (NSO)
ISO 9001~AQAP-2110 and AS9100~AQAP-2310
Organization AQAP selection – AQAP-4107-SRD.2
Team exercise – selecting the appropriate AQAP
Chapter 1 – Introduction
What your organization needs to do
Class quiz – ‘applicable’ requirements to satisfy the contract
Why your organization needs to do it
Team exercise – why is AQAP-2110/23120 now a requirement?
AQAP-2110 and AQAP-2310 documents (Requirements/Guidance)
AQAP-2110 & AQAP 2310 QMS requirements
4.1 Applicability of ISO 9001/AS9100 requirements – the QMS
4.2 Quality Management System and its Processes
Team exercise – meeting ‘basic’ ISO 9001 QMS requirements
Example: QMS operational processes (sequence & interactions)
4.3 Access to Supplier and External Providers and Support for GQA Activities
5.2.1 Risk Management {6.1 (8.1 + 8.4.1)}
Questionnaire – identifying programme/contract risk
AQAP-2110 & AQAP 2310 organization requirements
5.3.1 Infrastructure {7.1.3}
5.3.3 Competence {7.2}
5.3.4 Awareness {7.3}
Team quiz – Infrastructure, Competence and Awareness
5.4.1 Operational planning and control {8.1}
Team quiz – Operational planning and control
5.4.1.1 Quality Plan
QP solution compliance matrix
5.4.1.2 Configuration Management
5.4.1.2.1 Configuration Management (CM) requirements
5.4.1.2.2 Configuration Management Plan (CMP)
ISO 9000:2015 definitions
5.4.5 Dependability
Dependability disciplines (IEC 60300 series standards)
_Team quiz – Quality Plan, Configuration Management and Dependability
Reminder: focus of this management orientation session
Exclusions from this management orientation session
AQAP-2110 & AQAP 2310 products, nonconformities, and corrective actions requirements
5.4.8 Identification and traceability {8.5.2}
5.4.10 Preservation {8.5.4}
5.4.11 Release of products {8.6}
AQAP-2131 – NATO Quality Assurance Requirements for Final Inspection and Test
Example of a Certificate of Conformity (COC)
5.4.12 Control of nonconforming products {8.7}
5.6.1 Nonconformity and corrective action {10.2}
Team quiz – product quality related requirements
AQAP-2110 & AQAP 2310 top management requirements
5.1.1 Organizational roles, responsibilities and authorities [5.3]
Team exercise – leadership and management representative
5.4.2 Customer communications [8.2.1]
5.5.1 Customer satisfaction [9.1.2]
Team quiz – processes for customer communications and customer satisfaction
Internal audit and Management review requirements
5.5.2 Internal audit {9.2}
5.5.3.1 Management Review Input {9.3.2}
5.5.3.2 Management Review Output {9.3.3}
Team exercise: management review
Things to do – Projects
Prioritized projects
Team exercise – things to do to ensure AQAP-2110/2310 conformity
Extended Q & A Session
Who should attend
Top management and other managers who need to understand the AQAP terminology and interpret the requirements – with special reference to those requirements that apply to management.
For marketing and sales personnel, an explanation of how NATO and the MOD operate is provided, which includes their commercial arrangements and an introduction to related standards and publications. The MOD’s policies and processes associated with their acquisition process are examined in detail.
The course is also beneficial to individuals who need to facilitate self-assessments necessary to provide the objective evidence of AQAP-2110 or AQAP-2310 compliance.
Deliverables & benefits
TEC have been providing training courses and examinations for the UK MOD for over a decade. We are also an ELCAS Learning Provider.
TEC’s 1-day Management orientation session will provide a practical understanding of both AQAP-2110 and AQAP-2310 requirements so that participants will feel confident to undertake ‘high-level’ self-assessments and identify major projects to achieve AQAP-2110 or AQAO-2310 conformity.