Overview
The purpose of this book is to identify and explain the main changes from the ISO 9001:2015 edition, and show how to design, document, and deploy practical strategies to ensure your QMS conforms to the new requirements and maintains the journey to achieve sustainable excellence.
The advice, illustrations and templates are based upon practical experience gained by the author through direct involvement with hundreds of successful QMS certifications using the process approach, and collaboration with organizations ranging from innovative SMEs to global OEMs in the automotive and aerospace/defence sectors.
The users of this book will be practitioners responsible for updating, documenting and managing an organization’s QMS.