If you need to (i) understand the requirements of any QMS (Quality Management System) standard, and (ii) conduct internal audits and/or supplier audits – then this is the course for you! After completing this 2-day practical course & workshop participants will have the knowledge and skills to plan, undertake and report on internal and supplier audits using the ‘process approach’ against any audit criteria (i.e. management system standards, customer requirements, etc.). The aim is to evaluate overall system effectiveness –planned activities and planned results.
This unique course is applicable for Aerospace, Defence, Automotive and Rail quality management system standards
ISO 9001:2015 is used as the ‘base standard’ to which additional requirements may be added – e.g. the AS9100:2016 series of standards, AQAP 2110:2016 series, AQAP-2310:2017, IATF 16949:2016, IRIS and/or customer-specific requirements (e.g. SABRe Edition 3) – you choose the audit criteria! Participants obtain an understanding of the requirements by mapping them to an organization’s processes and activities, and then devising audit questions to evaluate the extent of conformity.
Particular attention is given to creating these 'evaluation questions' in situations where the auditee organization may not have documented procedures, or the auditor doesn't have the time to read their procedures!. In addition, participants will learn how to assess the ‘active’ management of customer satisfaction, QMS and suppliers performance and process-level effectiveness – and how to audit the organization's Leadership!
This practical course contains many Team Exercises and Individual role-play scenarios that are structured to follow the key steps in preparing for, undertaking, reporting on and closing-off process-based conformity, compliance and performance audits. This is how participants gain an in-depth understanding of requirements – its learn-by-doing or accelerated learning.
The course timings are – 08:30 to 17:00 each day.
UNDERSTANDING QUALITY, AUDITING AND REQUIREMENTS
Team quiz – understanding auditing, objective evidence, audit criteria
THE NEED FOR MANAGEMENT SYSTEM DOCUMENTATION
UNDERSTANDING THE MANAGEMENT SYSTEM AUDIT
AUDITING THE CONTEXT OF THE ORGANIZATION
AUDITING EXTERNAL AND INTERNAL ISSUES
AUDITING THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES
AUDITING THE SCOPE OF THE QUALITY MANAGEMENT SYSTEM
EVALUATING QUALITY MANAGEMENT SYSTEM PROCESSES
AUDITING OPERATION AND SUPPORT PROCESSES
AUDITING AN ORGANIZATION’S LEADERSHIP (Management review)
AUDITING QUALITY POLICY
AUDITING QMS PLANNING (risks; objectives; changes)
AUDITING PERFORMANCE EVALUATION AND IMPROVEMENT
PLANNING THE ON-SITE AUDIT
CONDUCTING ON-SITE AUDIT
PREPARING AND PRESENTING THE AUDIT REPORT AND CONDUCTING AUDIT FOLLOW-UP
EXTENDED QUESTION & ANSWER SESSION
In-company courses may be organised at any time and are extremely cost-effective on a ‘cost-per-student’ basis. The host company is responsible for the venue costs.
We can accommodate up to 10 (maximum) delegates per session.Details/quote
The course is primarily aimed at individuals who are required to conduct conformity, compliance and performance audits internally and at all levels in the supply chain. Participants are not required to have any previous experience of auditing.
The course is specifically suited for auditing where -
Delegates need to have a basic knowledge of ISO 9001:2015, the AS9100:2016 series of standards, and other standards and/or requirements they need to audit.
Attendees use their own copies of relevant international standards for use during the training course.
Assessment of learning is achieved through structured exercises and real-world audit scenarios undertaken by the participants. The tutors provide feedback and advisement to ensure that best practice is fully understood in the context of the aerospace/defence industry.
Participants who successfully complete the course will -
All students successfully completing the 2-day course will receive an individual training certificate containing the TEC Transnational logo
The organization will -
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