Course overview
The aim of this AS9100 Foundation e-Course is to provide students who have a basic knowledge/experience of quality management with an understanding of the management systems approach and the requirements of AS9100:2016, and to provide a basis for students who wish to go on to complete Internal/Lead Auditor Training courses:
provide students with a practical understanding of AS9100:2016 Rev D by relating requirements to processes – rather than a clause-by-clause analysis
explain the specific requirements relating to QMS ‘effectiveness’ – process-level, customer satisfaction and supplier performance
identify the benefits of adopting the modern, visual process approach to QMS design and documentation
Links are provided to other sources of information concerned with interpreting AS9100 and ISO 9001 clauses.
a downloadable (pdf) Delegate Workbook is included
Course details
The course is delivered as an online e-Learning module via TEC's learning management system (LMS) platform. Within this e-Learning course, the following sections are covered:
Understanding the QMS and QMPs
The business
Test: definition of a quality management system (QMS)
Quality management principles
Quiz: Identifying quality management principles
Understanding the process approach, P-D-C-A cycle and risk-based thinking
Test: definition of process approach
P-D-C-A cycle
Quiz: Match the following P-D-C-A to their explanations
Risk-based thinking
Test: definition of risk within the aerospace/defence sector
Understanding the quality management system
QMS key elements and drivers
Quiz: identifying the core concepts
Understanding the purpose of a QMS
Test: purpose of a QMS
Understanding the benefits of a QMS
Test: benefits of a QMS
Understanding the organization and its context
S-W-O-T analysis & actions
Quiz: identifying organization context elements
Extract from AS9100 – clause 4.1
Assignment: deploying clause 4.1 requirements
Top management and quality policy
Top management leadership and commitment
Quiz: identifying top management leadership and commitment
Understanding quality policy
Quiz: identifying quality policy requirements
Relationship between the business, the QMS and processes & resources
Understanding the business system, the QMS & QMS realization
Understanding QMS processes and resources
Quiz: matching processes & resources to examples
Understanding 'process approach' requirements
Test: evaluating the adequacy of operation processes maps
Ancillary processes
Support (resources & assets)
Terminology, verbal forms and dictionary definitions
Generic terminology
ISO 9000 terminology
Quiz: matching ISO 9000 terminology to commonly used descriptive names
AS9100 terminology
Quiz: matching AS9100 terminology to definitions
Verbal forms
Test: identifying verbal forms requirement
Dictionary definitions
Test: matching commonly used words to their dictionary definitions
Understanding standard requirements and QMS scope
Understanding standard requirements and QMS scope
Test: matching types of organization activities to applicable/non-applicable clauses of AS9100
Understanding QMS scope
Test: identifying elements of an organization's scope
Understanding the WHO, WHAT and WHEN of requirements
Locating standard requirements
Mapping processes & support to standard requirements (clauses)
Test: matching categories of processes and resources to applicable AS9100 clauses
Format of requirements
QMS realization and conformity with requirements
Quiz: identifying the need for processes to be documented
Understanding planned arrangements
Process activities
Specimen process activity map
Complexity and detail of AS9100 clauses
Understanding controlled conditions
Process resources
Turtle diagram
Test: identifying the ‘limbs’ of a Turtle diagram
Understanding QMS conformity
Determining and interpreting detailed requirements
ISO 9001:2015 for Small Enterprises – What to do?
Illustration – purchasing
Quiz: identifying purchasing-related requirements
Checking conformity to requirements
Personal assignment: evaluating the extent of conformity of the control of Production and Service Provision
Internal audit
Test: relating to audit types with the description of their applicability
Understanding performance (results) of the QMS
Monitoring performance (results) with quality objectives
Test: relating categories of performance monitoring activities with the AS9100 requirements
Customer satisfaction results
Quiz: methods for monitoring customer satisfaction
Process-level results
Understanding process effectiveness (PEARs)
Test: determining PEAR scores
Continual improvement
Quiz: identifying specific requirements for continuous improvement 'drivers'
Each section of this e-learning course incorporates Quizzes and Tests to ensure student understanding. Automated tutor advisement is also provided, as necessary.
On successful completion of the entire course and its exercises, delegates can print off their own Training Certificates
Qualifications & benefits
The benefits of e-Learning (on-line training) are numerous; not only are they extremely cost-effective but they provide students with convenience and flexibility as they embark on their learning journey. You can complete your training whenever and wherever you want, and at your own pace.
Companies do not have to tie-up entire teams at the same time as is the case with conventional classroom-based training.