Course overview
AQAP-2110:2016 and AQAP-2310:2022 contain NATO’s (and the UK MOD's) quality assurance requirements for design, development and production –
AQAP-2110:2016 includes the (applicable) requirements of ISO 9001:2015
AQAP-2310:2022 includes the (applicable) requirements of AS9100:2016
The first “IA” standard will be “IA9137 Guidance for the Application of AQAP 2110 within a 9100 Quality Management System” – jointly developed by NATO and industry representatives embodying AQAP-2110-SRD.2
These AQAPs mandate that a Quality Management System (QMS) be established, documented, applied, maintained, assessed & improved and evaluated, in accordance with all their additional requirements.
understand how to do business with the UK MOD and other NATO/OTAN member countries
To ensure faultless incorporation and implementation of the AQAP requirements top management must appreciate their role and the particular requirements which relate to them as well as understanding what must be delegated to quality professionals.
e-Learning course specifically designed for management teams and marketing/sales personnel
This highly interactive e-Learning (on-line training) course can be completed in a half-day. It uses a combination of downloaded documents, Videos, Quizzes and Assignments to ensure full understanding of the principles and practices involved.
This course is part of TEC’s comprehensive AQAP training program which includes twelve empowerment courses
The e-Learning course is presented in Sections with each section containing several Modules. The following topics are addressed –
Course details
Course introduction
Download your Delegate Manual
Download (pdf) copy of the Delegate Manual
Print a copy for reference
Review the Sections, Modules and Appendices
Doing business with defence + Defence Sourcing Portal
How (UK) defence works
Doing business with defence – Opportunities for businesses
Selling to government – SME guide
MOD Contract Opportunities – potential business!
Defence Sourcing Portal – simple registration!
Quiz: doing business with defence?
NATO, AQAP, NATO standardization & MoD requirements
NATO AQAP (standards) and MoD requirement
NATO standardization
Quality in your Pocket (Tim Rowntree & Dave Thomas)
Quiz: NATO, AQAP, NATO standardization & MoD requirements
GQA, GAI, JSP 940 and the complete acquisition cycle
Class question: why understand Government Quality Assurance?
The framework in which the MOD have to operate – GQA
Quiz: Acronyms and Terms & Definitions
Government Quality Assurance (GQA)
The Governance, Assurance and Improvement (GAI) Model
GAI defined
The MOD (and across NATO) policy for quality – GAI
JSP 940 complete acquisition cycle – MOD
JSP 940 complete acquisition cycle – MOD + your involvement
Quiz: Understanding NATO (MOD) acquisition principles
Ancient words of wisdom – still true today!
MOD’s and their suppliers’ Quality Policy – role of the QMPs
Exercise: Benchmarking your Quality Policy using the QMPs
Key Performance Indicator for Supplier Quality
KPI for Quality – defined & explained
Evaluation criteria tables
KPI for Quality – evaluation/response
AQAP Selection Guidance
Purpose and applicability (AQAP-4107-SRD.2)
Accessing NATO’s AQAP standards
NATO Standardization Office (NSO)
ISO 9001~AQAP-2110 and AS9100~AQAP-2310
Organization AQAP selection – AQAP-4107-SRD.2
Exercise: Selecting the appropriate AQAP
Chapter 1 – Introduction
What your organization needs to do
Quiz: ‘Applicable’ requirements to satisfy the contract
Why your organization needs to do it
Exercise: Why is AQAP-2110/23120 now a requirement?
AQAP-2110 and AQAP-2310 documents (Requirements/Guidance)
AQAP-2110 & AQAP 2310 QMS requirements
4.1 Applicability of ISO 9001/AS9100 requirements – the QMS
4.2 Quality Management System and its Processes
Exercise: Meeting ‘basic’ ISO 9001 QMS requirements
Example: QMS operational processes (sequence & interactions)
4.3 Access to Supplier and External Providers and Support for GQA Activities
5.2.1 Risk Management {6.1 (8.1 + 8.4.1)}
Questionnaire: Identifying programme/contract risk
AQAP-2110 & AQAP 2310 organization requirements
5.3.1 Infrastructure {7.1.3}
5.3.3 Competence {7.2}
5.3.4 Awareness {7.3}
Quiz: Infrastructure, Competence and Awareness
5.4.1 Operational planning and control {8.1}
Quiz: Operational planning and control
5.4.1.1 Quality Plan
QP solution compliance matrix
5.4.1.2 Configuration Management
5.4.1.2.1 Configuration Management (CM) requirements
5.4.1.2.2 Configuration Management Plan (CMP)
ISO 9000:2015 definitions
5.4.5 Dependability
Dependability disciplines (IEC 60300 series standards)
Quiz: Quality Plan, Configuration Management and Dependability
Reminder: focus of this management orientation session
Exclusions from this management orientation session
AQAP-2110 & AQAP 2310 products, nonconformities, and corrective actions requirements
5.4.8 Identification and traceability {8.5.2}
5.4.10 Preservation {8.5.4}
5.4.11 Release of products {8.6}
AQAP-2131 – NATO Quality Assurance Requirements for Final Inspection and Test
Example of a Certificate of Conformity (COC)
5.4.12 Control of nonconforming products {8.7}
5.6.1 Nonconformity and corrective action {10.2}
Quiz: Product quality related requirements
AQAP-2110 & AQAP 2310 top management requirements
5.1.1 Organizational roles, responsibilities and authorities {5.3}
Exercise: Leadership and management representative
5.4.2 Customer communications {8.2.1}
5.5.1 Customer satisfaction {9.1.2}
Quiz: Processes for customer communications and customer satisfaction
Internal audit and Management review requirements
5.5.2 Internal audit {9.2}
5.5.3.1 Management Review Input {9.3.2}
5.5.3.2 Management Review Output {9.3.3}
Exercise: Management review
Things to do – Projects
Reviewing and upgrading your QMS processes
Role of the Management representative
Upgrading your existing QMS
QMS – Effective and Economical?
How will the MOD evaluate your QMS?
Top management assignment: critically reviewing Scope
Understanding 'right-of-access' to your organization and supply chain for GQA Activities
Prioritized projects
Exercise: Things to do to ensure full AQAP-2110/2310 conformity
Qualifications & benefits
TEC’s e-Learning empowerment course is aimed at top managers and marketing/sales personnel who need to –
understand the vital importance of upgrading their QMS to address MOD/NATO requirements
learn how to do business with defence
interpret the related terminology and acronyms
know how to download the AQAP-documents free-of-charge
grasp the requirements which are particularly relevant to management
feel confident to delegate QMS development and deployment to quality professionals
This highly interactive e-Learning course can be completed in 8-hours - 12-hours. It uses a combination of downloaded documents, Videos, Quizzes and Exercises to ensure full understanding of the principles and practices involved.